All Ears is owned and run by Watch The Hype Limited. Watch The Hype Limited is a UK registered company. Our company number is 09192824.
What information do we collect about you?
If you have opted-in to subscribe to our email marketing newsletter, we hold the following information:
Full name (only if you have supplied this yourself)
Stats on email behaviour
Number of opens and clicks
Specific links clicked
If you have ordered a product from our online store, we hold the following information:
Information on how you found out about us
Details of all past orders
If you have filled out one of our reserve earplug forms, we hold the following information:
Number of earplugs reserved
Venue and event reserved at
What lawful basis do we have to collect this information?
Subscribers & reserve forms
We are lawfully allowed to hold subscriber information because of your consent. We will never collect your information without having asked you for it first, and giving you the option of positively opting-in (no pre-ticked boxes!). If you feel you have been subscribed without ever opting-in, please email us at firstname.lastname@example.org to let us know and we will respond within 30 days.
We are lawfully allowed to hold customer information such that we can fulfill your order from us. This is due to our contractual obligation to provide the service you have requested from us.
How do we use this information?
We use your name and email address to send you our marketing newsletter and enter you into our subscriber competitions. The newsletter contains news that we think you’ll find interesting plus exclusive offers and discounts on products.
We use your email behaviour stats to analyse the performance of our marketing emails.
We use your name and shipping address such that we can deliver your order to you. We use your email address and phone number to contact you with important information about your order only. Your billing address is used to confirm your card details. We keep details of your past orders such that we can access them upon your request.
We use the information on how you found out about us for analysis of how we reach our customers.
We use this information to identify you, know how many earplugs you have reserved and where, and contact you with regard to your collection.
How can you access, change or delete your information?
If you would like to see your information we hold, believe it is wrong, or want it deleted, please email us at email@example.com with your request and we will fulfill it within 30 days.
To unsubscribe from our newsletter, please click the “Unsubscribe” link at the bottom of any newsletter we send you.
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Only company employees with reason to access your information are given access to your data. All data stored can only be accessed through password protected logins.
If your data is accessed unlawfully, we will report it to the Information Commissioner’s Office (ICO) within 72 hours. The ICO is the UK’s independent body upholding information rights. We will also inform you within this time.
Your information is stored via Mailer Lite. Refer to their security policy to find out more about what happens if your data is accessed unlawfully.
Your information is stored via Squarespace. Refer to their security policy to find out more about what happens if your data is accessed unlawfully.
How can you contact us?